Returns
Returns and replacement parts are handled individually to ensure the correct solution for your TOS Trenčín machine.
Contact Us First
Contact us before returning any part so we can review your order and provide return instructions.
Return Approval
Returns must be approved by us
before the part is shipped back.
Secure Return Shipping
Approved returns must be securely packed and shipped according to our return instructions.
Return Conditions
Returned parts must be unused, undamaged and in their original condition.
Please contact us before returning any item to receive return approval and instructions.
Incorrect or Damaged Parts
If you receive an incorrect or damaged part,
please contact us as soon as possible and include your order number and photos of the part and packaging.
Return Shipping
Return shipping arrangements and costs depend on the reason for the return.
Please do not ship any parts back before receiving return instructions from us.
Need Help With a Return?
Contact us with your order number and details about the part.
Our team will review your request and provide the appropriate return instructions.